Answers
The questions a partner asks before signing.
Seven questions answered as they would be in the room, including where the honest answer is unattractive.
- What happens to your data if Bracton Ltd fails.
- What a migration takes and what drives the price.
- Who carries the professional responsibility, which is your firm.
- Whether the assistant trains on your files, which it does not.
Illustrative. Three screens from the working software, on invented files. The platform, screen by screen.
Seven questions, answered straight
i.
What happens to our data if you fail?
You hold your own export, and no escrow arrangement exists today.
The full answer
Bracton Ltd is a young company with no clients yet.
Your matters, documents, correspondence and ledgers are exportable in a usable and documented format at any point during the agreement and for ninety days after it ends, at no charge.
No source code escrow arrangement or third party continuity undertaking exists today. If your firm needs either, raise it at the proposal stage.
ii.
How long does migration take, and what does it cost?
Months rather than a weekend, scoped and priced in writing before you commit.
The full answer
Moving ten years of matter data is a project measured in months, scoped, priced and timetabled in writing before you commit, with the two systems running alongside each other while the firm settles.
Both subscriptions are published in full on the buying page. The assistant route starts at £2,500 plus VAT for deployment, with nothing migrated and nothing replaced.
A platform migration is quoted separately, and the figure turns on how many years of matter data come with you, how many departments move and what your current provider will export.
If a contract keeps you where you are, start with the assistant on its own.
iii.
What happens when the software gets something wrong?
It will, which is why nothing reaches a client without a fee earner approving it.
The full answer
Nothing Bracton produces is sent, filed or posted without a qualified fee earner approving it. Research answers cite an authority the fee earner can open, and where none exists Bracton says so.
Every action sits in an audit trail your firm can produce to an insurer or a regulator.
A drafted letter approved without being read is your firm's letter.
iv.
Who is liable?
Your firm for the advice, us for our own failures, and the second part belongs in the agreement.
The full answer
Professional responsibility for the advice and the conduct of the file stays with your firm and the fee earner who signs the work.
Bracton Ltd's responsibility is for its own failures, meaning the service, the security of your data and the obligations it takes on as your processor, and where that lands belongs in the agreement.
Ask what insurance Bracton Ltd carries before you sign, and tell your professional indemnity insurer what tools your firm uses.
v.
How does this sit with the SRA?
The SRA certifies no software, so the question is about your firm rather than about us.
The full answer
The Solicitors Regulation Authority does not approve, certify or license legal software, and no supplier holds an SRA approval.
On 17 August 2026 it published a warning notice on the misuse of AI, naming invented authorities and client information placed into open tools as the two risks it will pursue. Its guidance on effective supervision, updated in June 2026, asks firms to show human review with an authorised individual keeping responsibility.
The supervision page takes that notice concern by concern.
Your compliance officer's judgement stays theirs, and we offer no view on whether a reporting threshold has been met.
vi.
Does the AI train on our files?
No, and the contract behind that matters more.
The full answer
No content from your matters is used to train, tune or evaluate any model, at Bracton Ltd or at the model provider.
The model provider is a sub processor of Bracton Ltd, contracted and configured on those terms, with a data processing agreement you can read during due diligence. Retention there is zero or bounded to a short period for abuse monitoring.
Every provider appears on a sub processor list, with notice before one changes and a route to object. What was sent, for which matter and on whose action is recorded.
How that promise is enforced is set out on the security page.
vii.
What happens at the end of the term?
Two years, then a year at a time, with six months notice and your data exportable throughout.
The full answer
Both products run on an initial term of twenty four months and renew for a year at a time. Either side ends the agreement on six months written notice expiring at the end of the current term.
Moving from the assistant to the platform starts a fresh term, and nothing you have configured is lost.
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