Legal and policies

Company particulars

Bracton Ltd is registered in England and Wales under company number 17360622. Its registered office is at Arden Hall, Brooklands Road, Sale, M33 3SJ.

These particulars appear here rather than in the footer of every page. Regulation 25 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015 requires a company to disclose the part of the United Kingdom in which it is registered, its registered number and the address of its registered office on its websites, and every page of this site carries a link to this one.

General correspondence goes to hello@bractonlegal.co.uk. Data protection questions go to dpo@bractonlegal.co.uk.

Telephone 0161 520 2700.

Privacy notice

Version 2.0 | Dated 20 August 2026

This notice explains what happens to personal data on this website. It is written to be read, not skimmed past, and it is short because the site collects little. It covers the website alone: what a law firm's clients' data receives inside the Bracton platform is governed by that firm's own privacy notice and by the written data processing agreement between the firm and us, not by this page.

Who we are

The controller of the personal data this website collects is Bracton Limited, registered in England and Wales as Bracton Ltd under company number 17360622, whose registered office is at Arden Hall, Brooklands Road, Sale, Cheshire M33 3SJ. We are registered with the Information Commission as a data controller under registration number ZC227137. The registration carried over unchanged when the Information Commission took over the functions of the Information Commissioner on 30 September 2026. You reach us on 0161 520 2700, at dpo@bractonlegal.co.uk for anything concerning personal data, or by post to the registered office.

What we collect, and why

When you contact us, whether about the platform, a demonstration or anything else, we hold what you send: your name, your firm, how to reach you and what you wrote. We use it to answer you and, if the conversation continues, to carry it on. The lawful basis is our legitimate interest in responding to the people who write to us, and from the point a contract is in prospect, the steps needed to enter into it. Where you book a conversation through the site, the appointment is managed in Microsoft Bookings inside our own Microsoft 365 environment, Microsoft acting as our processor under its data protection addendum, and the booking holds your name, your contact details and anything you write in the message box.

The site itself takes measurements without identifying anyone. We use Umami, a measurement tool that counts visits and pages using no cookies and building no profile of you, so the counts tell us which pages earn their keep and nothing about who read them. There is no advertising on this site, no advertising cookies, and no tracking that follows you elsewhere.

Like every website, this one is delivered by a hosting service, and a server sees the technical detail any server sees: the network address your browser calls from, the page asked for and the moment it was asked. Our host is Netlify, which processes those server logs to deliver the pages and to defend the service against attack. Where that processing happens outside the United Kingdom it takes place under the safeguards data protection law requires for international transfers.

Cookies

This site sets no cookies. None for measurement, none for advertising, none at all. What it stores on your device is one thing only: the choices you make in the site's own cookie settings, reached from the small control on every page, including the off switch for measurement if you use it. That record exists solely to honour what you chose on your next visit, which is why the Privacy and Electronic Communications Regulations ask no consent for it, and why no banner interrupts you. The measurement itself stores nothing on your device and reads nothing from it. The full cookie policy sits below on this page.

What we do not do

We do not sell personal data, we do not share it for marketing, we do not profile visitors, and we make no decision about you by automated means. Nothing you send through this site is used to train any model.

Your right to object

Where we rely on legitimate interests, as we do to answer enquiries and to keep the service secure, you have the right to object at any time on grounds relating to your particular situation. Object by telephone, email or post to the contacts above, and we stop unless the law lets the processing continue and we tell you why. This paragraph stands on its own because the law says the right to object should be put to you plainly, not folded into a list.

How long we keep things

An enquiry that goes nowhere is deleted within two years of the last exchange. Where you become a client, what you sent joins the client record and follows our retention policy, and records the law requires us to keep, such as accounting records, are kept for the periods it sets. The site's measurements are aggregate from the start and hold nothing to delete about any one person.

Your rights

You have the rights UK data protection law gives you: to ask for a copy of what we hold about you, to have it corrected, to have it erased, to restrict or object to its use, and to receive what you gave us in a portable form. Ask by telephone, by email to dpo@bractonlegal.co.uk or by post, and we answer within a month. You are never obliged to give this site any personal data at all: every page works without it. If you are unhappy with anything we have done with your data, you can complain to the Information Commission at ico.org.uk, by post at Wycliffe House, Water Lane, Wilmslow, SK9 5AF, or by telephone on 0303 123 1113, though we would rather hear it from you first and put it right.

Changes

If this notice changes, the change appears on this page with a new date, and a change that matters is said plainly at the top rather than buried.

Registered in England and Wales | Company number 17360622

Privacy notice version 2.0 | Dated 20 August 2026

Cookie policy

Which cookies this website sets, what runs only if you agree, what runs with an off switch instead, and how to change your mind at any time, is set out on the cookie policy page. The Manage cookies link in the footer of every page opens the settings panel.

Accessibility statement

The statement was rewritten as a policy in its own right and moved. It names what this website does not yet do as well as what it does, and it says who carried out the assessment and that no independent audit has happened yet.

Read the accessibility statement, reference BRL-ACC-002, current at August 2026 and downloadable as a document.

Terms of use

Website Terms of Use

this website

1. Acceptance of these terms

By accessing or using this website (the "Website"), you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must not use the Website.

These Terms apply to everyone who visits the Website, whether for personal or professional purposes. They govern your use of the Website. They do not govern the supply of the Bracton product, which is dealt with under clause 3.

2. About Bracton Ltd and this website

Bracton Ltd is the company behind Bracton, the case and client management platform for small and mid sized law firms in England and Wales, and Bracton AI Assistant, the same agentic AI assistant sold on its own to work alongside a firm's existing case management system. The Website presents information about the company and its products and publishes articles and commentary. It is a source of information. Nothing on it is legal advice, and nothing on it is an offer capable of acceptance or a promise that binds Bracton Ltd in contract.

Bracton Ltd does not practise law and does not give legal advice through the Website or through its product. Where you need advice on your own circumstances, you must consult an appropriately qualified professional.

3. The product is supplied separately

The Bracton product is supplied to each law firm under a separate written agreement between that firm and Bracton Ltd, and the descriptions of the product on this Website are informational only and form no part of that agreement. Nothing on this Website is the product contract or sets its terms.

4. Permitted use of the Website

You are permitted to use the Website for lawful purposes only. You are permitted to access and browse it, to read and download the articles and materials published on it for your own personal or business reference, and to contact Bracton Ltd using the details provided.

You must not use the Website in any way that is unlawful, fraudulent, or harmful to Bracton Ltd or any other person. In particular, you must not do any of the following.

• Attempt to gain unauthorised access to the Website, its hosting infrastructure, or any connected server, system, or database.
• Transmit any unsolicited commercial communication, malicious code, virus, or harmful data.
• Scrape, harvest, or systematically extract content from the Website using automated tools without prior written consent.
• Reproduce, republish, or commercially exploit any content on the Website without the prior written consent of Bracton Ltd.
• Use the Website to make or publish any statement that is defamatory, offensive, discriminatory, or otherwise unlawful.

5. Intellectual property

The Website and all content on it, including text, articles, graphics, logos, the Bracton name and brand, and the design and appearance of the Website, are owned by or licensed to Bracton Ltd and are protected by copyright, trade mark, and other intellectual property laws.

You are permitted to print or download a single copy of any page for your own personal or internal business reference, provided you do not alter the content, remove any copyright or attribution notice, or put it to any commercial use without prior written consent. No other right is granted. Requests to use Bracton content or brand materials for any wider purpose must be sent to hello@bractonlegal.co.uk.

6. Accuracy of content

Bracton Ltd takes reasonable care to keep the information on the Website accurate and current at the time it is published. Work in artificial intelligence and in the law moves quickly, and information that was accurate when published can date. Bracton Ltd gives no warranty, express or implied, as to the accuracy, completeness, or fitness for purpose of any content on the Website. You rely on that content at your own risk, and Bracton Ltd does not accept liability for any loss arising from your reliance on it.

7. Third party links

The Website contains links to third party websites and resources. These links are provided for convenience only. Bracton Ltd does not control or endorse any third party website and accepts no responsibility for its content. The inclusion of a link does not imply any affiliation or approval. You follow such links at your own risk and subject to the terms of the sites you reach.

8. Availability of the Website

Bracton Ltd does not guarantee that the Website will be available at all times or that access will be uninterrupted or free of error. The Website is provided on an "as is" basis, and access is sometimes suspended for maintenance, updates, or reasons outside Bracton Ltd's control. Bracton Ltd gives no warranty that the Website is free from viruses or other harmful code, and you are responsible for protecting your own device and connection before you use it.

9. Privacy and cookies

Your use of the Website is subject to the Bracton Privacy Policy and Cookie Policy, both published on the Website and incorporated into these Terms by reference. The Privacy Policy explains how Bracton Ltd collects, uses, and protects your personal data. The Cookie Policy explains what cookies the Website uses and how you manage your preferences.

10. Limitation of liability

To the fullest extent permitted by law, Bracton Ltd excludes all liability for any loss or damage arising out of or in connection with your use of, or inability to use, the Website, including any loss of profit, revenue, business, data, goodwill, or anticipated saving, whether arising in contract, tort, breach of statutory duty, or otherwise.

Nothing in these Terms excludes or limits Bracton Ltd's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Where you deal as a consumer, nothing in these Terms affects your statutory rights.

11. Changes to these terms

Bracton Ltd is permitted to amend these Terms at any time. The revised Terms will be posted on the Website with an updated effective date, and your continued use of the Website after they are posted means you accept the change.

12. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Website.

13. Contact us

If you have any question about these Terms or about the Website, please contact Bracton Ltd at: